FAQ
Questions we actually get asked.
What size of business do you work with?
Our consulting engagements are scoped specifically for businesses of 5 to 100 people — it's where we've built our process to fit. If you're outside that range, get in touch and we'll tell you honestly whether it's still a good fit.
Do I need to know exactly what I want before reaching out?
No. Most engagements start with a short conversation about where things stand today — the specific plan comes after that, not before.
Can you build just one thing, or do we need the whole stack?
Either. Mix and match from the six consulting disciplines, or hand us the whole stack — the engagement is scoped to what you actually need.
What happens after launch?
The same team that built it stays on to maintain it. We don't hand off to a separate agency or support desk once something ships.
Can your platforms run entirely on our own infrastructure?
Yes — that's the point of them. Depending on the product, they run on-premises, self-hosted, or fully air-gapped. See each platform's page for its specific deployment modes.
Who hosts the platform once it's deployed?
You do, on your own infrastructure. We build and deploy it there and stay on to support it — we don't run it for you in our own cloud.
Do you publish case studies or client names?
Not without explicit sign-off from that client — we don't publish names, logos, or case studies otherwise. If you want to know about relevant experience, ask us directly.
Do you publish pricing?
Not a standard rate card — consulting engagements and platform deployments both vary too much by size and scope for one number to be honest. Tell us what you're working with and we'll give you a straightforward read on cost.
How do I get in touch?
Through the contact form, or by emailing hello@lumenical.com — see the contact page for details.